setting issue repair
Vivre Brilliance

Lifetime Diamond Buyback & Upgrade Program

Every diamond should keep its brilliance for a lifetime and beyond

What’s Covered

  • Return your VIVRE BRILLIANCE diamond jewelry anytime.

  • Receive full diamond credit based on the same carat and grade.

  • Credit can be applied toward a new design.

  • Diamond Buyback & Recycling: Your diamond’s full value is credited back to you.

  • Reimagining Your Jewelry: Choose a new design and pay only the setting craftsmanship fee.

  • Sustainability: Extend the life of your diamond, reducing the need for new mining.

  • Customers are responsible for shipping costs when sending and receiving jewelry.

  • Only new setting fees (craftsmanship and materials) apply for redesigned pieces.

Step 1 – Submit Your Request
Fill out the form at the bottom of this page to begin your diamond upgrade.

Step 2 – Ship Your Jewelry
Send your jewelry securely. Customers cover shipping costs.

Step 3 – Redesign & Return
We will apply your diamond credit and create your new piece. Once complete, we’ll ship it back to you.

Submit Your Request
Blank Form (#7)

Please Note: For photo or video evidence, kindly send the files directly to service@vivrebrilliance.com after submitting your request. Make sure to include your Order Number in the email subject line so we can match it with your ticket.

How Can We Assist You?

setting issue

Setting Issues

resizing service

Resizing Service

cleaning service

Cleaning Service

diamond upgrade

Diamond Upgrade

A sustainable choice. A lasting commitment.